Ideas, Suggestions & Requests

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  1. Dependent fields for form builder

    I had a client request the ability to build dependent fields within the form builder. For example, if someone checks a box "Yes, I want to receive SMS Messages," then a new field would appear that would ask for their phone number.

    I think it would be a great addition!

    33 votes
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    • RSS Feeds

      It would be great to have RSS feed capabilities where we could link into our blog for example and send out automated emails announcing a new blog post to subscribers.

      22 votes
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      • Provide more data in the Domain Report

        Currently the domain report for campaigns provides detail on just the
        top 5 domains and the rest are in the "other" category. Simple feature: allow us to generate the full domain report providing sent, open, clicked, visits, for all domains.

        19 votes
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          We will be adding a .csv attachment that includes details for up to 10,000 domains per Campaign. Thanks for the suggestion!

        • Multiple Field Value Inline Selection

          Marketo and other MA solutions allow you to create a LIST or SEGMENT and specify multiple OR field values for a condition. Right now in NR you have to create a new OR condition for EACH value that you want included, which takes a LOT longer, is prone to many errors, and just not clean. The "inline" ability to select multiple OR values is very critical. This is standard even in SALESFORCE. Any Salesforce users doing integration and segmenting off field values from SF will find this a huge benefit.

          15 votes
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          • 14 votes
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            • Add dynamic field for {today's date}

              It's been requested to be able to insert the current date in an email dynamically. Please add a personalized field option for this.

              13 votes
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              • Provide a way to manually merge contacts

                Provide a way to manually merge contacts or provide a way to report on potential duplicates. One situation that has come up in our system is that we had a customer fill out a form two slightly different ways with a different emails so they are considered two different leads and it would be great if we could have a way to manually merge contacts in NetResults so the lead scores will be properly synced to sugar.

                12 votes
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                • Log Net-Results emails in SugarCRM History

                  Would be awesome to show a NR email sent from within Sugar in Sugar history. It's not a complete view in Sugar when emails aren't logged in that area of the program.

                  12 votes
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                  • Integrate the ability to sync to Salesforce multi select fields

                    Salesforce has the ability to create a single drop-down field with the ability to check more than one of the selections. We need the ability to sync back to these types of fields.

                    11 votes
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                    • Add ability to send mass emails from within Sugar

                      It would be great to be able to somehow select several leads and then 'send a net results email' directly from sugar.

                      11 votes
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                      • Add custom contact fields to "Select Columns for Display" on My Contacts

                        Customer has requested this. The obvious reason is to validate the results of your Segment. If your Segment uses custom field conditions, this is really important.

                        The only alternative is to export the Segment results and check in Excel. Customer didn't like that suggestion, lol.

                        10 votes
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                        • Alert should display the contact's Lead Score, Lead Stage and possibly the Lead Owner

                          When I receive an alert, it seems to make sense that the Alert should display the contact's Lead Score, Lead Stage and possibly the Lead Owner in addition to what is currently displayed (name, address, phone, email, etc.).

                          9 votes
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                          • Add a date picker field to the form builder.

                            The form builder is missing a date picker. Which means you if you have a custom field with date type, you can not record data to it from forms.

                            9 votes
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                            • Consider adding templates for landing pages.

                              Would be nice to have a few out of the box templates that would work with the landing page builder. For simple or temporary campaigns, may be able to just use them with minor style / logo changes.

                              9 votes
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                                We’ve had to split the responsive, template-driven email builder from the responsive, template-driven landing page builder (due to the substantial differences in the underlying html that is generated, thank Microsoft and Outlook users).

                                The email builder is slated to be live in December. The landing page builder will follow but we don’t have a specific ETA.

                                Apologies that this has slipped. The new builders are very high priority and are the daily focus of our most senior developer.

                              • Allow address line 1 to be hidden so that only country is shown

                                On a landing page with a form which is connected to a worldwide google adwords campaign, it is important for us to know the country for the lead, but really not important to know the mailing address. The only way of placing all countries in a dropdown today is to use the advanced field of type 'address'. In this field, I can hide all the items except address line 1. it would be great to allow us to hide that as well so we can just have 'country' showing.

                                Thanks!

                                9 votes
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                                • Multiple checkbox options mapped to the same field and saved (maybe custom field change)

                                  The ability to have multiple options map to the map to the same field and be saved as multiple responses under a single field.

                                  Example scenario, how it currently works.

                                  Custom Field called "Favourite Colours"

                                  Question: What colours do you like?

                                  * Red -> "Favourite Colours"
                                  * Green -> "Favourite Colours"
                                  * Blue -> "Favourite Colours"

                                  Currently only the last option get's saved in Net Results regardless of if the user has checked other options. So in this case, Blue, if the user has checked it, it will be saved, otherwise the "Favourite Colours" field will be blank.

                                  Ideally this…

                                  9 votes
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                                  • Provide an option to exclude NR stylesheets / CSS for hosted forms

                                    We basically always have to change the styling of NR forms when we place them and sometimes extensively. In many cases, if we were simply able to exclude the forms.css added by the hosted forms script, the default form styling of the website would suffice or at least be a closer match.

                                    Currently, when this is needed, we run a JS to look for and remove the <link> tag for the forms.css in the DOM, but it would far more efficient to simply be able to exclude the stylesheet when choosing the hosted form code option.

                                    9 votes
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                                    • Increase the frequency of DATA Sync to CRM (salesforce etc)

                                      Current syncing is too infrequent and causes large delays in getting work done for the marketing personnel. Marketo syncs every 15 minutes.
                                      Also allow the users to trigger a MANUAL sync from their own end...to save time from having to request NR support each time.

                                      9 votes
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                                      • Allow trackable custom links

                                        Having trackable links (bit.ly, for example) would be helpful. That way we can track what prospects are clicking specific links and have a report.

                                        8 votes
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                                        • A report with all new contacts

                                          As an user, I would like to be able to get a report that contains all unknown visitors who gave their email address during a timeframe.

                                          This could be related to this other request: http://feedback.net-results.com/forums/129949-ideas-suggestions-requests/suggestions/2763314-reporting

                                          8 votes
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