Ideas, Suggestions & Requests

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  1. Show my company name somewhere on the app.

    I'm working with several clients who all use Net-Results. When I'm logged in to one of my client accounts, it's impossible for me to see instantly which client I'm logged in as. Put something in the footer so that on any screen I can quickly scroll down and see that I'm logged in as a particular company. Maybe:
    "Your company: XYZ Corp"

    8 votes
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      2 comments  ·  Usability Improvement  ·  Flag idea as inappropriate…  ·  Admin →
    • Subscription Page Should Have Cname and Branding Options

      It would be great to have the ability to customize the subscription page so that it looks more similar to client's website. A place where they can upload their logo and make other similar modifications.

      Can we apply a cname to the subscription page as well? So that the URL appears as though it is using our client's domain?

      1 vote
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        0 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
      • Add a "date created" sort column on form builder

        Wish I could sort the list of forms by the date they were created or last submitted.

        1 vote
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          0 comments  ·  Usability Improvement  ·  Flag idea as inappropriate…  ·  Admin →
        • Float 'Add Fields' box in form builder to screen scroll

          As I add fields to my custom form in the form builder section, the form gets long enough to require scrolling. The 'Add Fields' section on the right side of the page is statically locked to the top of the page though, so every time I want to add another field I first have to
          a) scroll back to the top of the page to see the 'Add Fields' box and add the field I want and then
          b) scroll back down to the bottom of the page to edit that new field

          If the 'Add Field' box position would…

          1 vote
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            0 comments  ·  Usability Improvement  ·  Flag idea as inappropriate…  ·  Admin →
          • enhance email editor to allow custom HTML field via dropdown

            I'd like to add code to the end of emails via dropdown of saved email I'd choose as applicable on a case-by-case basis.

            19 votes
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              1 comment  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
            • Wistia

              Hey all.

              I'm using Wistia to host a video and would really like to see the email capture info synch with N-R. There are a handful of other email/MA platforms already doing so....http://wistia.com/doc/turnstile

              Thanks!

              9 votes
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                0 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
              • Show mobile users in campaign statistics

                Mobile users are growing in numbers and in some segments represent the majority of recipients for emails/landing pages. The possibility to be able to view the distribution of user agents along very broad desktop/mobile definitions would be very benificial and see how if/how the recipients/user agents behave differently.

                16 votes
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                  0 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
                • Campaign and your selecting participants using the simple selection method of all lists - I want to see my mailable contacts at this point

                  When in Campaign and your selecting participants using the simple selection method of all lists - I want to see the number of mailable contacts so that I ensure I am selecting the correct list.

                  17 votes
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                    3 comments  ·  Usability Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                  • Email Editor Problem

                    The Font size keeps resetting to smaller size randomly while editing emails and causes lot of time wastage to keeps resizing the font back to the selected size.

                    3 votes
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                      completed  ·  0 comments  ·  Usability Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                    • Please add the ability to Get URL within the Asset Manager

                      It would be great if there was an easy way to get the URL for any of the Assets hosted within the Asset Manager. If there was a button or list, something that allows for quick and easy ability for our Marketers to add links to content.

                      15 votes
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                        1 comment  ·  Usability Improvement  ·  Flag idea as inappropriate…  ·  Admin →

                        This was completed with the launch of the new drag & drop email builder many months ago.

                        It’s now very easy to link to Assets and get URLs for existing pdf and image assets in the email and landing page builders.

                        We’re just now getting around to marking this suggestion as complete. Thanks for the suggestion and your patience!

                      • Google Analytics in the Landing Page Builder

                        Please allow for the ability to add Google Analytics to Landing Pages created within Net-Results.

                        8 votes
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                          0 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
                        • More Lead Owner Fields

                          Right now, there are only very basic lead owner fields: First and Last Name and email address.

                          When sending out emails to prospects from the lead owner, I want to include a signature at the bottom of the email with the lead owner's phone number, job title, etc. It would be great to add an "email signature" field to the Lead Owner so that we could use it in this use case.

                          Simple things like, "Please call me if you have any question: 512-555-1234" are take hours (separate campaigns for each sales person) when it should only take minutes.

                          I…

                          13 votes
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                            2 comments  ·  Usability Improvement  ·  Flag idea as inappropriate…  ·  Admin →

                            We’re marking this as complete as Lead Owner fields were enhanced per this suggestion way back in the day :)

                            Lead owner fields include…
                            - First Name
                            - Last Name
                            - Title
                            - Phone
                            - Email address

                            This allows you to build custom email signatures dynamically no matter how many sales reps your organization has. And those sales rep/lead assignments are synced automatically from Salesforce, SugarCRM and Microsoft Dynamics.

                            Great (old) suggestion!

                          • Select multiple campaigns for aggregate statistics

                            With the new dashboard for campaign statistics, it would be nice of we could select multiple campaigns in some kind of list which would then be aggregated. This would make comparisons easier and more flexible.
                            Now we can choose between either all (with dates) or one at a time.

                            1 vote
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                              1 comment  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →

                              We’ve just rolled out a new Campaign Comparison Dashboard that allows you to to compare the results from as many campaigns as you like. We look forward to further improving on this new dashboard based your feedback.

                              The Campaign Comparison Dashboard leverages URLs that may be bookmarked and reloaded at a later time to check back in on ongoing campaigns. These URLs may also be shared with other Net-Results account holder.

                            • Add Webhook as a Campaign Action

                              Just like form submissions.. My guess it's already in the works :)

                              Abdul

                              15 votes
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                                0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                Finally… This is live!

                                You have a campaign action to send a webhook containing details on Contacts who qualified for the applicable branch in your Campaign and…

                                The “Send Notification” campaign action has been enhanced to be able to send webhooks notifying you when emails are sent, opened and clicked.

                                Thanks for your patience on this enhancement!

                              • Allow multiple domain branding for emails

                                A very strong feature of NR is allowing for custom domain branding of emails, including various fields in the header and click-tracking.

                                Although a different "Email Reply To Address" can be specified for each email, using a different domain from the one branded is not desirable for several reasons, that you probably already know.

                                I am proposing to allow branding for multiple domains. Each would need to meet the SPF requirement, of course. When drafting an email, you would be able to choose from a drop down box those domains which have been properly setup. The selected domain would be…

                                12 votes
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                                  1 comment  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
                                • Add Phone and Title to Lead_Owner fields

                                  Adding these fields would make it easier to include a dynamic signature block in personalized emails.

                                  3 votes
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                                    0 comments  ·  Usability Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Add Form embed URL to notifications to help identify the lead source

                                    This is something that all of our customers have requested because our previous Forms builder did this be default.

                                    Here's a screenshot showing the request: http://www.screencast.com/t/0C3RpAoHa3

                                    Here's a screenshot showing how Gravity Forms does it: http://www.screencast.com/t/Bwpym9Qy

                                    Thanks, Abdul

                                    3 votes
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                                      0 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
                                      completed  ·  Dan responded

                                      Hello, we’d like to let you know that this feature has been added. Thanks for your feedback and keep them coming!

                                    • 7 votes
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                                        6 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →

                                        Support for LinkedIn Groups via the new Socialize feature is going live tonight (well, it will be night in Colorado anyway). You will be able to schedule posts to LinkedIn Groups as well as personal status updates.

                                        The bad news: LinkedIn does not allow 3rd parties access to the API required to update LinkedIn Company Pages. They have list of 6 companies that are approved “Social Media Management” companies that they’ve given access to. None of them are Marketing Automation companies. You can add your voice to the complaints this policy is generating here: http://linkd.in/1aVyQCd

                                      • Add a Spam Prevention Checker for Email Creation

                                        I have had several people ask for a button to be added in the email creation that will check to see if there are any "spammy" words that may trigger an email to be sent to spam.

                                        I believe that this functionality is built into SendGrid already, but it would be a good addition within NR.

                                        3 votes
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                                          completed  ·  0 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Make SugarCRM Lead Score field a integer instead of a textfield

                                          The reason for this is so that within SugarCRM you can build reports on this field and since the data it contains is really an integer it would be good to have it in the correct field format so that you can properly query and sort the data in the Sugar Report.

                                          1 vote
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                                            1 comment  ·  Usability Improvement  ·  Flag idea as inappropriate…  ·  Admin →

                                            This suggestion made a lot of sense to us and we were able to make this change very quickly. There are some steps you will need to take to get this change in place in your instance of SugarCRM.

                                            It turns out that Sugar will not allow a field type to be changed via a package update and existing field types cannot be edited through Sugar directly. As a result, your existing Net-Results package must be un-installed and the new one installed clean.

                                            When un-installing the old package, if you are presented with the option to Remove Tables, you must select Yes for the change to take effect in the new package (Sugar has to delete the old columns to re-create them as integers). This, unfortunately, will cause all of your lead score and lead source data previously synced to Sugar from Net-Results to be (temporarily) wiped out.

                                            After you…

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