Ideas, Suggestions & Requests

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  1. Dependent fields for form builder

    I had a client request the ability to build dependent fields within the form builder. For example, if someone checks a box "Yes, I want to receive SMS Messages," then a new field would appear that would ask for their phone number.

    I think it would be a great addition!

    33 votes
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    • Provide more data in the Domain Report

      Currently the domain report for campaigns provides detail on just the
      top 5 domains and the rest are in the "other" category. Simple feature: allow us to generate the full domain report providing sent, open, clicked, visits, for all domains.

      19 votes
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        We will be adding a .csv attachment that includes details for up to 10,000 domains per Campaign. Thanks for the suggestion!

      • Add more layout and stylizing capabilities for the form builder

        Considering we are unable to stylize a form in an iFrame, it would be great if we could within the Automatr platform. Add background color, change the size of the form fields, make the form center, left justify, or right justify, or change the layout so that the forms can be displayed horizontally rather then vertically stacking the fields.

        17 votes
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        • Allow Contacts to Requalify for Campaigns

          A campaign level option to allow contacts to re-qualify for that campaign. If this setting was enabled a contact would go through the different actions of a campaign as they currently do. Once the campaign was fully completed they would then be able to qualify for that campaign again based on the initial campaign qualification criteria.

          To place some reasonable controls around this and prevent infinite loop problems it would also be go to add criteria like a waiting period before they could re-qualify or specific campaign options that prohibit a contact from re-qualification if the criteria are fulfilled.

          15 votes
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            An excellent suggestion. We have had this on our long term roadmap for a while. We’ll update status again here when we this feature moves into the dev queue and we can provide an ETA.

          • Add link to forms, "Not you?" when single user fills out a form for multiple people

            We use NR forms frequently for event registrations and it is common for an admin to register multiple people at a company. When this happens, the single contact gets updated each time rather than new contacts being created.

            Other systems, like eloqua, have a link in their forms that say, "Not you, First name?" When you click the link, the form will make a new contact rather than update.

            It's like a "Forward to a friend" feature at the form-level.

            13 votes
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              Thanks for the suggestion, it’s a needed addition. We hope to tackle this in one of our “quick hits” sprints coming after the new user interface launches.

            • Improve Email Templates

              HI there - the email template system (which is really not an elegant template format) is a bit basic. The concept of "save as" sort of works but when I was evaluating other providers just about every competitor has a more formal "template" system, which will store a template and protect it and allow for easy WYSWYG editing. Maybe there's a reason why you chose to do it this way but from a design and template perspective it makes it less than perfect and I'm finding that I have to copy out the source code, plug it into a more…

              12 votes
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                1 comment  ·  Admin →
              • Integrate the ability to sync to Salesforce multi select fields

                Salesforce has the ability to create a single drop-down field with the ability to check more than one of the selections. We need the ability to sync back to these types of fields.

                11 votes
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                • Allow address line 1 to be hidden so that only country is shown

                  On a landing page with a form which is connected to a worldwide google adwords campaign, it is important for us to know the country for the lead, but really not important to know the mailing address. The only way of placing all countries in a dropdown today is to use the advanced field of type 'address'. In this field, I can hide all the items except address line 1. it would be great to allow us to hide that as well so we can just have 'country' showing.

                  Thanks!

                  9 votes
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                  • Folder Mass Move

                    Create the ability to select multiple lists and move them into a folder at the same time.

                    9 votes
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                    • Provide an option to exclude NR stylesheets / CSS for hosted forms

                      We basically always have to change the styling of NR forms when we place them and sometimes extensively. In many cases, if we were simply able to exclude the forms.css added by the hosted forms script, the default form styling of the website would suffice or at least be a closer match.

                      Currently, when this is needed, we run a JS to look for and remove the <link> tag for the forms.css in the DOM, but it would far more efficient to simply be able to exclude the stylesheet when choosing the hosted form code option.

                      9 votes
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                      • A report with all new contacts

                        As an user, I would like to be able to get a report that contains all unknown visitors who gave their email address during a timeframe.

                        This could be related to this other request: http://feedback.net-results.com/forums/129949-ideas-suggestions-requests/suggestions/2763314-reporting

                        8 votes
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                        • Allow subscribtion after unsubscribtion

                          Hi,

                          We today have a problematic, when a contact unsubscribes, it is not possible to resubscribe him except by asking the support which is NOT user friendly and not easy to manage and which implies to be aware of that situation.

                          If a person subscribe after a unsubscribtion, it is NOT normal that he cannot rejoin the list of contactable person.

                          Thanks

                          8 votes
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                            Understood and agreed. I will add this to our list. I can’t provide an ETA at this time but will update here when the time comes.

                            Thanks again,

                            Michael

                          • Enhance Alert Style Campaign Notifications

                            The enhanced alerts are awesome.. but they are only usable with a segment! The notification action within campaigns is really weak in comparison to it. It would be great if we had better notification options as part of the campaigns. I know that our sales reps would much prefer to get an enhanced alert when someone qualifies.

                            7 votes
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                              You’re right Adam – the notification feature is weak compared to Alerts while being very similar in function. This is a great idea. We’re bumping this up in priority and will keep you posted when we come up with an ETA.

                              Thanks for the suggestion!

                            • 7 votes
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                                This feature is on our roadmap but not in the short-term future. No ETA is available yet. We’ll keep you posted.

                              • 7 votes
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                                  We like this idea and have been hearing it a good deal lately. We plan an interface under “My Account” where you may choose which Activity Stream items (including email sends) get synced to Salesforce (or SugarCRM) as Actions.
                                  No ETA is available at this time.

                                • Save as dialog : Pre-populate with existing name and " copy"

                                  When using Save as, pre-populate the entry field with the name of the old email and " copy". Allow the user to change it. This matches most desktop apps methodologies and would save me a lot of time retyping names of emails.

                                  6 votes
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                                  • Calendar Dashboard

                                    A common feature for many email systems out there is a Campaign Calendar. I've heard this request from 2 different customers this week. (both current customers)

                                    From one customer: "Would LOVE to see a calendar that shows a view of all upcoming emails scheduled in campaigns, kind of like what mailchimp or icontact has. Even better if we could "click and drag" the emails and reschedule them, so that if we see too many grouped together we can space them apart better."

                                    I'm thinking that this could be built with a dashboard. Even a simple agenda view? I know the…

                                    6 votes
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                                      Good news – We plan on enhancing the “social calendar” adding in campaign launches. We’ll be elevating the calendar from the “social” area to a “marketing calendar”.

                                      Work on this is scheduled to begin immediately after the launch of the new Gmail and Outlook plugins that are in testing now.

                                      More news soon.

                                      Thanks!

                                    • 6 votes
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                                        We plan on adding the ability to post photos. We don’t have an ETA at this time but will update here when we do.

                                      • Account scoring

                                        Hi,

                                        It would be very useful to have an account scoring based on the sum of the contact score associated to this account.

                                        Why? - Sometimes a single contact does not make that much activities but many contacts in that company have a small activity which has a important value.

                                        N.

                                        5 votes
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                                        • Add net-results e-mails as notes on Sugar Leads/Contacts

                                          We use Sugar as our CRM. Right now our e-mail history pretty much remains in net-results. When we send e-mails through Sugar they are all stored in the Notes section. Sugar provides an API to push the net-results e-mails back to our leads or contacts as notes.

                                          Sugar also provides a BCC address that will funnel outgoing e-mails back into Sugar to link the e-mail as a note on a Lead or Contact through the "To" e-mail address. Adding the ability to CC and BCC e-mail addresses on each e-mail would also suffice for our requirements.

                                          5 votes
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                                            Great suggestion.

                                            We plan on adding this feature this year, not sure about the ETA yet. We weren’t aware of the BCC feature available in Sugar and will look into whether this is workable across our Sugar using customer base.

                                            Thanks

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