Ideas, Suggestions & Requests

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  1. Most menu items should go somewhere.

    In the new (awesome) interface, menu items should mostly go somewhere. For example, right now, if I go to Marketing Center > Forms > Form Builder it doesn't go. I am forced to pick "My Forms" before the system will take me where I want to go. I understand not linking "Forms" because there are 3 different places it could go and none of those cross link. But "Form Builder" has links to all the sub-menu items on it so it's not a usability problem to take me right there. The same for Campaigns. Just make it a link and…

    22 votes
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    • Add ability to auto tag URLs using Google Analytics UTM parameters

      When adding a link within an email it would be great to have the ability to auto-tag the URL with UTM parameters. A lot of low cost email clients and MA platforms do this currently.

      utm_source=Net-Results (or if you're worried about white-label, then maybe use referral or marketing automation)
      utm_medium=email
      utm_campaign=[the name of the email being sent]

      This would be huge for reporting for us full-service agencies.

      21 votes
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      • enhance email editor to allow custom HTML field via dropdown

        I'd like to add code to the end of emails via dropdown of saved email I'd choose as applicable on a case-by-case basis.

        19 votes
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        • Campaign and your selecting participants using the simple selection method of all lists - I want to see my mailable contacts at this point

          When in Campaign and your selecting participants using the simple selection method of all lists - I want to see the number of mailable contacts so that I ensure I am selecting the correct list.

          17 votes
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          • Show mobile users in campaign statistics

            Mobile users are growing in numbers and in some segments represent the majority of recipients for emails/landing pages. The possibility to be able to view the distribution of user agents along very broad desktop/mobile definitions would be very benificial and see how if/how the recipients/user agents behave differently.

            16 votes
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            • Please add the ability to Get URL within the Asset Manager

              It would be great if there was an easy way to get the URL for any of the Assets hosted within the Asset Manager. If there was a button or list, something that allows for quick and easy ability for our Marketers to add links to content.

              15 votes
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                This was completed with the launch of the new drag & drop email builder many months ago.

                It’s now very easy to link to Assets and get URLs for existing pdf and image assets in the email and landing page builders.

                We’re just now getting around to marking this suggestion as complete. Thanks for the suggestion and your patience!

              • Better Salesforce Integration

                Make it easier to integrate between my website, NR, and SF.com. I'd prefer to not have to contact support every time that I need to have a custom field integrated between SF and NR.

                15 votes
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                • Add Webhook as a Campaign Action

                  Just like form submissions.. My guess it's already in the works :)

                  Abdul

                  15 votes
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                    Finally… This is live!

                    You have a campaign action to send a webhook containing details on Contacts who qualified for the applicable branch in your Campaign and…

                    The “Send Notification” campaign action has been enhanced to be able to send webhooks notifying you when emails are sent, opened and clicked.

                    Thanks for your patience on this enhancement!

                  • More Lead Owner Fields

                    Right now, there are only very basic lead owner fields: First and Last Name and email address.

                    When sending out emails to prospects from the lead owner, I want to include a signature at the bottom of the email with the lead owner's phone number, job title, etc. It would be great to add an "email signature" field to the Lead Owner so that we could use it in this use case.

                    Simple things like, "Please call me if you have any question: 512-555-1234" are take hours (separate campaigns for each sales person) when it should only take minutes.

                    I…

                    13 votes
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                      We’re marking this as complete as Lead Owner fields were enhanced per this suggestion way back in the day :)

                      Lead owner fields include…
                      - First Name
                      - Last Name
                      - Title
                      - Phone
                      - Email address

                      This allows you to build custom email signatures dynamically no matter how many sales reps your organization has. And those sales rep/lead assignments are synced automatically from Salesforce, SugarCRM and Microsoft Dynamics.

                      Great (old) suggestion!

                    • reporting

                      I'd like to select a date-range for all contact records (date added at a minimum) and all campaign-related metrics.

                      For example, show me all new contacts for a chosen day or week or whatever range.

                      Also for example, I'd like to view daily, weekly, monthly roll-ups for sent, open, click, visits, bounces, unsubs, etc.

                      12 votes
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                        1 comment  ·  Admin →

                        We’ve just rolled out a new Dashboard to help you analyze your campaign results! Get a comprehensive overview across all Campaigns for whatever date range you choose or analyze any single Campaign across any period of time.

                        The new Campaigns Dashboard will load up automatically when you click on the Dashboards tab.

                        By the end of September you’ll be able to subscribe to this Dashboard as an automated daily, weekly, or monthly report (with an Excel spreadsheet of all Campaigns attached).

                      • Allow multiple domain branding for emails

                        A very strong feature of NR is allowing for custom domain branding of emails, including various fields in the header and click-tracking.

                        Although a different "Email Reply To Address" can be specified for each email, using a different domain from the one branded is not desirable for several reasons, that you probably already know.

                        I am proposing to allow branding for multiple domains. Each would need to meet the SPF requirement, of course. When drafting an email, you would be able to choose from a drop down box those domains which have been properly setup. The selected domain would be…

                        12 votes
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                        • Login pages are HTTP, and should be HTTPS

                          Login at www.net-results.com/app/partner-login.php is http only. When going to https: for this page, it throws an error because the ssl cert is for secure.net-results.com. You'll want to remedy this and make sure all logins and pages with sensitive information are encrypted.

                          10 votes
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                          • Secure forms

                            Right now, it's not possible to create and embed a secure form.

                            Please add support for https for the form builder.

                            9 votes
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                              Surprise! This is now live (minor miscommunication on our end regarding timing).

                              If you’ve got existing embedded forms on pages where you’d like https support you’ll need to update the javascript embed code that pulls the form into your page(s).

                              Go to the form in Net-Results and click “Get Source”. Replace the old embed code with that code and you should be good to go!

                            • Wistia

                              Hey all.

                              I'm using Wistia to host a video and would really like to see the email capture info synch with N-R. There are a handful of other email/MA platforms already doing so....http://wistia.com/doc/turnstile

                              Thanks!

                              9 votes
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                              • Google Analytics in the Landing Page Builder

                                Please allow for the ability to add Google Analytics to Landing Pages created within Net-Results.

                                8 votes
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                                • Internal Style Sheet to landing pages

                                  It would be great to have possibility to add own CSS-class to landing pages. Now we have to add styles manually every element which need to be changed. With classes/rules it would more automatic.

                                  Just put CSS -button next to SEO configuration -button and make simple Textarea -window pop out where to add style rules. Thank you!

                                  8 votes
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                                    completed  ·  0 comments  ·  Admin →
                                  • Show my company name somewhere on the app.

                                    I'm working with several clients who all use Net-Results. When I'm logged in to one of my client accounts, it's impossible for me to see instantly which client I'm logged in as. Put something in the footer so that on any screen I can quickly scroll down and see that I'm logged in as a particular company. Maybe:
                                    "Your company: XYZ Corp"

                                    8 votes
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                                    • 7 votes
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                                        Support for LinkedIn Groups via the new Socialize feature is going live tonight (well, it will be night in Colorado anyway). You will be able to schedule posts to LinkedIn Groups as well as personal status updates.

                                        The bad news: LinkedIn does not allow 3rd parties access to the API required to update LinkedIn Company Pages. They have list of 6 companies that are approved “Social Media Management” companies that they’ve given access to. None of them are Marketing Automation companies. You can add your voice to the complaints this policy is generating here: http://linkd.in/1aVyQCd

                                      • Allow styling of the unsubscribe and physical address in emails

                                        We have some design issues with the handling of unsubscribe links and the requirements of physical address.

                                        We would very much like to be able to style those elements to fit in with the client requirements when using this for an agency.

                                        If you could just put {UNSUBSCRIBE_URL} and {COMPANY_ADDRESS} in the personalization fields and make those required tags that would solve it.

                                        6 votes
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                                          Great news…

                                          The ability to style the unsubscribe and physical address in emails is now live (and we beat our ETA by 6 days)!

                                          Rather than offer you the ability to style the “unsubscribe footer” that Net-Results normally appends, we gave you complete control over verbiage, placement and styling.

                                          Bonus: As part of this enhancement we added the ability for you to control the content and style of fully custom Subscription Management landing pages.

                                          We intend to add the ability for your email recipients to tell you why they unsubscribed (and for you to designate an email address to which notifications can be sent when a recipient unsubscribes) but were not able to include that in this sprint.

                                          Documentation for this new feature is live in the Support Wiki.
                                          http://support.net-results.com/index.php/Custom_Unsubscribe

                                          We’ll be enhancing that documentation with some graphics that outline how to leverage these new capabilities soon.

                                          Thanks for your…

                                        • autopopulate the campaign name when saving campaigns as

                                          Other areas autofill the new name by appending something like "copy 1...." It'd be great it the campaigns did that too.

                                          5 votes
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